Accessibility Statement

To comply with the Royal Decree 1112/2018, of September 7th, on the accessibility of public sector websites and mobile applications (hereinafter, Royal Decree 1112/2018, of September 7th), the Alicante Municipal Board of Tourism and Beaches has implemented a series of necessary changes to adapt its web portals.

In addition, the Alicante Municipal Board of Tourism and Beaches continuously audits and reviews content to facilitate its interpretation and improve navigation through the web portal.

This accessibility statement refers to the website https://alicanteturismo.com/.

Compliance Status

This website has been adapted to meet all the requirements specified in Royal Decree 1112/2018, of September 7th.

However, there are currently certain specific non-conformities with the aforementioned decree due to, among others, the following aspects:

There are videos without subtitles

Disproportionate burden:

Not applicable.

Content not within the scope of applicable legislation:

There may be PDF documents published before September 20th, 2018, that do not fully meet all accessibility requirements. This may also apply to third-party content that is not funded, developed, or controlled by the Alicante Municipal Board of Tourism and Beaches.

Preparation of this accessibility statement

This Accessibility Statement was drafted on November 18th, 2021.

Prior to the publication of this Accessibility Statement, an evaluation was conducted using tools such as Google’s Lighthouse and the Chrome extension Accessibility Insights for Web, among others.

Last review of the statement: November 18th, 2021.

Observations and contact details

You can make communications about accessibility requirements (Article 10.2.a of RD 1112/2018) such as:

report any possible non-compliance by this website
convey other difficulties in accessing the content
make any other query or suggestion for improvement regarding the accessibility of the website

through the contact form https://alicanteturismo.com/buzon-de-sugerencias-y-quejas/ or via email patronato@alicanteturismo.com.

Communications will be received and handled by the Alicante Municipal Board of Tourism and Beaches as the unit responsible for the content of this website.

Application procedure

If a request for accessible information or a complaint is denied, if you disagree with the decision made, or if the response does not meet the requirements outlined in Article 12.5 of Royal Decree 1112/2018, the interested party may file a claim. A claim can also be submitted if no response is received.

The claim procedure outlined in Article 13 of RD 1112/2018 can be initiated through this link.

Optional content

Additionally, in relation to compliance with accessibility regulations, this website:

has been designed in compliance with current standards and regulations regarding accessibility, meeting the Level AA success criteria defined in the Web Content Accessibility Guidelines (WCAG 2.1)
is optimized for the latest versions of Chrome, Edge, Firefox, Safari, and Opera
is designed for proper display on any resolution and desktop, tablet, or mobile device (responsive design)
has been developed using HTML5 as the markup language and CSS 3 for its design